About the Role
Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments to ensure timely order fulfillment.
Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.
Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.
Sales Support: Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.
Order and Inventory Management: Monitor inventory levels, coordinate with suppliers.
Coordinate Sales Events: Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.
Requirements
Required Skills:
Excellent organizational and time management skills.
Strong attention to detail and accuracy.
Effective communication and interpersonal skills.
Proficiency in MS Office Suite, particularly Excel and PowerPoint.
Ability to work independently and collaboratively in a team.
Strong problem-solving abilities.
Ability to prioritize tasks and work under pressure.
Knowledge of CRM software and sales tools is a plus.
Required Qualifications:
High school diploma or equivalent; a degree in business administration or a related field is preferred.
Proven experience in a sales support or administrative role.
Familiarity with sales processes and procedures.
Experience in iGaming is an asset.
Excellent written and verbal communication skills.
Strong numerical and analytical skills.
Ability to adapt to changing priorities and work in a fast-paced environment.
Professional and friendly demeanor.
Residency in Malta.
Fluent in both written and spoken Italian and English. Any additional language is a plus.
About the Company
QUINEL is a leading independent and internationally accredited testing laboratory/inspection body in the field of gaming, serving the industry for more than 10 years with offices in Italy, Malta, UK, and Argentina leveraging international ability. With worldwide recognized test reports, our ability and technical competencies are internationally guaranteed and accredited.